Dwight must confront his fear of public speaking when he is named Dunder-Mifflin’s Salesman of the Year. To prepare for a big convention where he is set to give a speech, Dwight turns to Michael to guide him in his quest to conquer the fear. Meanwhile, Pam gets wrapped up with wedding plans, but Jim has plans of a different sort: an escape route out of Dunder-Mifflin and Scranton, at least for long enough so that he doesn’t have to witness Pam’s wedding. While all of this is happening, the staffers battle it out over control of the thermostat.
Andy returns to the office after several weeks of anger management training, determined to make a fresh start with all the Dunder Mifflin employees. Meanwhile, it's safety training day in the office, and Michael and Dwight are on a mission to illuminate the true dangers of the workplace. Staff amuse themselves with a series of office-related bets.
A job opening at Dunder Mifflin's corporate offices has Michael, Jim, and Karen in New York City competing against one another, leaving Dwight in charge of the Scranton branch.
Dwight and Jim are shocked when they get the results of the annual customer survey report. Pam and Jim decide they want to spend every minute together using their bluetooth phones. Meanwhile, Angela and Andy pick an unusual location for their wedding.
Phyllis’ Moroccan-themed holiday party goes up in flames when Meredith’s hair catches on fire and Michael is forced to deal with the accident. Meanwhile, Dwight corners the market on the hottest toy of the Christmas season.
Michael is upset when he becomes the butt of all the office jokes after he falls in a koi pond. Andy and Pam go out together on some cold calls, and everybody mistakes them as a married couple.
When Darryl takes an idea to corporate over his head, Michael freaks out. Everyone in the office is in a competitive mood as the Halloween costume contest gets underway. Meanwhile, Pam tries to get the truth out of Danny about their dating history.
After reading an article about China growing as a global power, Michael decides China must be stopped before they take over the US. Everyone in the office complains about Dwight's building standards and Pam threatens to move Dunder Mifflin to a new building.
The office holds a garage sale in the warehouse. Michael decides to propose to Holly, and runs into trouble thinking of how to do it well.
Andy makes a game-changing decision and takes a road-trip odyssey in the name of romance. Elsewhere, Nellie arrives at the Scranton branch and sets out to seize the manager position.